Terms and Conditions
The offer and sale of products on our website (www.anonimoitaly.com) are governed by the following General Conditions of Sale.
www.anonimoitaly.com is a subsidiary of PUBLIC STUDIO ITALY SRLS
The products purchased on www.anonimoitaly.com are sold directly by “PUBLIC STUDIO ITALY SRSL”, with an office in Via delle Scienze, 6 Martina Franca TA 74015 IT. You will find on our website information about orders and shipments, refunds and the return of products purchased on www.anonimoitaly.com. If you need more information, go to the Contact area where you will find an email address info@anonimoitaly.com to contact for any kind of information. For any other legal information, consult the terms and conditions section.
1. Information that you provide to us
You may give us information about yourself when you visit the anonimo Shop at www.anonimoitaly.com. Our Privacy Policy explains our practices with respect to that information. We may need to send you email and text messages in order to, for example, verify your identity or provide you with important information. You authorize us to send those messages when you visit the anonimo Shop and provide your contact details. Standard text or data charges may apply to text messages. Where offered, you may disable text message notifications by responding to any such message with “STOP”, or by following instructions provided in the message. However, by disabling text messaging, you may be disabling important security controls and may increase the risk of loss to your business.
2. anonimo Shop IP
As between you and anonimo/Public Studio Italy SRLS, anonimo/Public Studio Italy SRLS and its licensors exclusively own all rights, title, and interest in the patents, copyrights (including rights in derivative works), moral rights, rights of publicity, trademarks or service marks, logos and designs, trade secrets, and other intellectual property embodied by, or contained in the anonimo Shop (collectively, “anonimo Shop IP”). anonimo Shop IP is protected by copyright, trade secret, patent, and other intellectual property laws, and all rights in anonimo Shop IP not expressly granted to you in these Terms of Use are reserved.
You may choose to or we may invite you to submit comments or ideas about improvements to the anonimo Shop or our products or services (“Ideas”). If you submit an Idea to us, we will presume that your submission was voluntary, unsolicited by us, and delivered to us without any restrictions on our use of the Idea. You also agree that anonimo has no fiduciary or any other obligation to you in connection with any Idea you submit to us, and that we are free to use your Ideas without any attribution or compensation to you.
3. Access to anonimo Shop
anonimo grants you a limited, revocable, non-exclusive, non-transferable license to access the anonimo Shop. This license does not include a right to use any of the content and information, including product listings. Our Marks Usage Agreement sets out the terms and conditions that apply to your use of our logos. Your permissions and/or licenses are automatically terminated by any unauthorized use.
4. Contract with Anonimo/PublicStudioItaly
4.1
To complete the purchase contract for one or more products on www.anonimoitaly.com, you will need to fill out the order form in electronic format and send it electronically to the Seller, following the relevant instructions.
4.2
By proceeding with the purchase, by submitting the order form, you accept the General Conditions of Sale and the information on the right of withdrawal, which can be consulted in the terms and conditions section. We will provide you with a description of each product ordered with the relative price (including all applicable taxes or duties), the means of payment that you can use to purchase each product, the methods of delivery of the products purchased, the costs of shipping and delivery; as well as, the date by which the Seller undertakes to deliver the goods. The Seller will also provide you in the terms and conditions section with a summary of the conditions and methods for exercising your right of withdrawal and the methods and times for returning the purchased products; an indication of the circumstances in which you will lose the right to withdraw from the contract; the existence of the legal guarantee of conformity of the products; the contact details of our after-sales service.
4.3
The contract is concluded when the Seller receives your order form electronically, after verifying the correctness of the data relating to your order.
4.4
The order form will be filed in our database for the period of time necessary to process the orders and in any case in accordance with the law.
4.5
When submitting the order form, you will be warned that such forwarding implies the obligation to pay the indicated price. Before proceeding with the transmission of the order form, please identify and correct any data entry errors.
4.6
Once the contract is concluded, anonimo/Public Studio Italy will process your purchase order.
4.7
The Seller may not process your purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform you by e-mail that the contract is not completed, and that the Seller has not carried out your purchase order, specifying the reasons. If the products, presented on www.anonimoitaly.com, are no longer available or on sale at the time of your last access to the site or from the sending of the order form, it will be the Seller’s responsibility to notify you promptly and in any case within 96 hours from the moment. in which you will have sent your order to the Seller if the ordered products are unavailable. In this case, the Seller will immediately return to you what you have already paid and the contract will be considered terminated between the parties.
4.8
By submitting the order form electronically, you unconditionally accept and undertake to observe these General Conditions of Sale in relations with the seller. If you do not agree with some of the terms set out in the General Conditions of Sale, please do not submit the order form for the purchase of products on www.anonimoitaly.com.
4.9
By submitting the order form, you confirm that you are aware of and accept the General Conditions of Sale and the additional information contained on www.anonimoitaly.com in the terms and conditions section.
4.10
Once the contract is concluded, the seller will send you, by e-mail, a receipt of the purchase order, containing the general conditions of sale and the summary document on the right of withdrawal.
5. Guarantees and indication of product prices
5.1
On www.anonimoitaly.com only high quality locally made products are for sale.
5.2
The Seller does not sell defective products or products of lower quality than the corresponding standards offered on the market.
5.3
Details of the products and services available for purchase in the anonimo Shop are set out in the anonimo Shop. All features, content, specifications, products and prices of products and services described or depicted in this anonimo Shop are subject to change at any time without notice. Unless expressly noted, all weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Packaging may vary from that shown, and the appearance of a product in reality may differ from its appearance to you on the anonimo Shop due to the limitations of the systems that you use to access the anonimo Shop. The inclusion of any products or services in the anonimo Shop at a particular time does not imply or warrant that these products or services will be available at any time. Occasionally, the manufacture or distribution of a certain product or service may be delayed for a number of reasons. In such event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule. By placing an order, you represent that the products ordered will be used only in a lawful manner.
5.4
Product prices may be subject to updates. Make sure of the final sale price before submitting the related order form.
5.5
The Seller, in case of exercising your right of withdrawal, has the right not to accept the return or not to refund in full the sums paid for the purchase in relation to those products that do not have the relative tag or that have been altered in their essential and qualitative characteristics or that have been damaged, as further clarified below.
6. Payments
6.1
Payment methods for the products and the related shipping and delivery costs are indicated in the order form. In no case will you be charged costs higher than those actually incurred by the Seller, in relation to the payment method you have chosen.
6.2
In case of payment by credit card, the financial information (for example, the number of the credit / debit card or the date of its expiry) will be forwarded, via encrypted protocol, to other banks, which provide the related electronic payment services . remotely, without third parties having access to it in any way. Furthermore, this information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the related refunds in the event of any product returns, following the exercise of your right of withdrawal, or if it becomes necessary. prevent or report to the police the commission of fraud www.anonimoitaly.com.
7. Shipping and delivery of products
To find out about the specific shipping and delivery methods of the products, access the terms and conditions section, within the Customer Service area. Please pay attention to what is reported in this section because the information contained therein form an integral and substantial part of these General Conditions of Sale and, therefore, are deemed to be fully known and accepted by you at the time of transmission of the order form.
8. Customer Support
You can request any information through our assistance services. Contact Customer Service by email at the following address: info@anonimoitaly.com
9. Right of withdrawal
9.1
You have the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within seven (7) days, starting from the day of receipt of the products purchased on www.anonimoitaly.com.
9.2
To withdraw from the contract, you can send an email to info@anonimoitaly.com, specifying: 1) the order number of the purchase you intend to return. 2) the date of purchase. 3) the cause that led to your request. You can also draw up and send the Seller another explicit declaration of your decision to withdraw from the contract.
9.3
Once the withdrawal from the contract has been exercised, you will have to return the products to the Seller by delivering them to the courier for shipment within seven (7) days starting from the day of receipt of the products purchased on www.anonimoitaly.com.
9.4
The only costs at your expense are those of shipping (shipping of products from and to the seller) of the products purchased. You will be responsible for any loss or damage to the products during transport that is due to your negligent choice of carrier and/or shipping methods. Furthermore, returns of products made from outside the EU might be subject to Italian import duties and, if any, they will be deducted from the total amount refundable and remain your responsibility.
9.5
The Right of Withdrawal – in addition to compliance with the terms and methods described in points 6.1, 6.2, 6.3 and 6.4 above – is understood to be exercised correctly if the following conditions are also fully met:
The e-mail or other explicit declaration of your decision to withdraw from the contract must be correctly filled in and sent to the Seller within seven (7) days of receipt of the products;
the products must not have been used, worn or washed;
the identification tag must still be attached to the products;
the products must be returned in their original packaging;
returned products must be delivered to the shipper within seven (7) days of receipt of the products;
the products must not be damaged.
9.6
If the Right of Withdrawal is exercised by following the methods and terms indicated above, the Seller will reimburse any sums already collected for the purchase of the products according to the methods and terms provided.
9.7
The sums will be reimbursed as soon as possible and, in any case, within seven (7) days from the date on which the Seller received the product, always after verification by the Seller of the correct execution of the terms and conditions indicated above.
9.8
If the methods and terms for exercising your right of withdrawal are not respected, referred to in letters a), e) and f) of the previous paragraph 7, you will not be entitled to a refund of the sums already paid to the Seller. Within 7 days of sending the email with which you will be notified of the non-acceptance of the return, you can choose to get back, at your expense, the products in the state in which they were returned to the Seller, notifying the Seller , according to the methods that will be communicated to you. Otherwise, the Seller may keep the products, in addition to the sums already paid for their purchase. If the conditions referred to in letters b), c) and d) of the previous paragraph 6.7 are not met, you will not be entitled to a full refund of the sums already paid to the Seller. In fact, you will be responsible for the decrease in value of the returned products, resulting from a use other than that authorized by the Seller in order to allow you to ascertain the nature, characteristics and functioning of the products themselves. In this case, a percentage of between 10 and 90% of the amounts paid by you to the Seller for the purchase of the returned products will be deducted from the refund provided, according to what will be specifically communicated to you by the Seller.
10. Refund times and methods
10.1
After the return of the products, the Seller will make the necessary checks relating to their compliance with the conditions and terms indicated in paragraph 6. In the event that the checks are concluded positively, the Seller will send you, by e-mail, the relative confirmation acceptance of the returned products. In the event that the checks are not concluded positively, the Seller will notify you, via e-mail, of the existence of a decrease in the value of the returned products, resulting from your failure to comply with the conditions referred to in letters b ). c) and d) of the previous paragraph 6.5. At the same time, the Seller will also notify you of the amount that will be deducted from the sums paid by you for the purchase of the returned products; without prejudice, alternatively, to the possibility of regaining, at your expense, the products in the state in which they were returned to the Seller, in accordance with the provisions of paragraph 8.10 above.
10.2
Whatever the payment method you use, the refund, in whole or in part, is activated by the Seller in the shortest possible time and in any case within fourteen (14) days from the date on which the Seller received the item returned, subject to verify the correct execution of your right of withdrawal and verification of returned products.
10.3
The Seller refunds using the same payment method you used for the purchase of the returned products, unless you have expressly agreed with the Seller to use a different means of payment and on condition that you do not have to incur any costs. further as a consequence of the reimbursement. If there is no correspondence between the recipient of the products indicated in the order form and who made the payment of the sums due for their purchase, the reimbursement of the sums, in case of exercise of the right of withdrawal, will be made by the Seller, in any case, towards the person who made the payment.
10.4
The value date of the re-credit is the same as the debit; consequently you will not suffer any loss in terms of bank interest.
10.5
The Seller indicates as the courier for the return of the products the courier GLS, SDA, Fedex, UPS, DHL. This method also allows you to check, at any time, where each package is, freeing you from any liability in case of loss or damage to the products during transport.
10.6
In case you decide to use, for the return of the products, a shipper other than that indicated by the Seller, the shipping costs will remain at your expense, including the responsibility in case of loss or damage of the products.
11. Privacy
Please also read, if you have not already done so, our Privacy Policy because they contain important information on how we process the personal data of our users and on the security systems adopted.
12. Applicable law and dispute resolution
The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree 206 of 6 September 2005, on the Consumer Code in Chapter I “Consumer rights in contracts”, with specific reference to the legislation on contracts with distance and by the legislative decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce. In the event of disputes, the competent court will be that of Bari (Italy).
13. Modification and updating
The General Conditions of Sale are amended from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on anonimo.com
Identificativo fiscale ai fini IVA: IT03394040731
Codice fiscale: 03394040731
Denominazione: PUBLIC STUDIO ITALY SRSL
Indirizzo: Via delle Scienze, 6
Comune: Martina Franca Provincia: TA
Cap: 74015 Nazione: IT